Abstract—In the e-commerce sites, there are deal with many kind of products throughout the world. Our proposed shopping system contains different services to make user feasible in e-shopping time. When user want to buy anything from these sites, he needs guideline about product and other things in this system just like make shopping in a store. To provide this kind of things in online, we integrate an artificial chatting system with e-commerce site which gives unlimited chatting services. When user first get into the e-commerce site, he can ask queries to know in the system. E-commerce system sends customer query to the AIML Knowledge Base System to get answer by applying pattern matching algorithm. Then this answer return back to the system and then back to the user. Besides, We try to develop Bangla supported shopping assistant to show multi-lingual properties of chatting system.
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